Last updated: April 22, 2026

 

We hope you love what you ordered. But if you don’t, we’re here to help.

Bad Betty Greeting Co. stands behind the quality of our products. If you are not satisfied with your order, you may request a return within 90 days of the original purchase date.

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Return Eligibility
To be eligible for a return, items must be unused and in their original condition.

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How to Start a Return
Please contact us at hello@badbettygreeting.com to request a return. We’ll provide instructions for next steps.

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Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Refunds
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method.

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Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us as soon as possible so we can make it right.

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Non-Returnable Items
We do not accept returns on items that have been used or altered.

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Policy Abuse
To ensure a fair experience for all customers, we may limit or suspend returns in cases of excessive use, abuse, or suspected fraud.

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Shipping Disclaimer
We are not responsible for lost or stolen packages once they have been marked as delivered. Please contact the carrier directly for assistance.

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For all return requests, please contact us at hello@badbettygreeting.com.